Partners use Ne3meh to turn unsold food into found revenue instead of loss. By listing on the platform you agree that:
- Listings are accurate (price, quantity, pickup window, category).
- You honor valid reservations during the window and only accept cash as agreed for the current product.
- You keep food safe until handover and handle customer complaints about your products in good faith.
- You confirm each handover in the Manager app. An unconfirmed pickup records the customer as a no-show and prevents them reviewing you, so for up to 48 hours after the window closes the customer can correct it themselves by confirming they collected the bag — which counts as a completed pickup for billing, and is shown to you as “confirmed by customer”. A period with reservations but no pickups you confirmed gets a warning, and a repeat moves your account to the flat monthly fee below. Confirming again restores per-pickup billing.
- A per-pickup platform fee (currently $0.15 for each completed pickup, at whatever rate is shown in your Manager app) is totalled and invoiced to you monthly. Accounts moved to monthly billing are invoiced that flat fee instead, and the per-pickup fee stops applying. Either way the fee is separate from the customer–business cash transaction — the cash a customer hands you stays yours — and we will tell you before your rate changes.
- Ne3meh may pause or remove listings that violate these policies or damage trust on either side of the marketplace.