Deleting your account.

You can delete your Ne3meh account at any time, from inside the app or by asking us to do it for you. This page describes exactly what happens when you do.

Delete it yourself, in the app

1. Open Ne3meh and go to Profile → Settings.
2. Scroll to Delete account.
3. Type DELETE to confirm, then tap Delete forever.

The deletion runs immediately — there is no waiting period and no review step.

Ask us to delete it

If you cannot sign in, email hello@ne3meh.app from the address on your account, or send the phone number you registered with. We complete verified requests within 30 days.

What is deleted permanently

• Your sign-in identity, password and all active sessions on every device.
• Any linked Google or Apple sign-in, including the Apple token we hold to revoke access.
• Your name, profile photo and push-notification token.
• Your notification history and notification preferences.

What we keep, and why

• Past orders, without your name. Reservations, redemptions and reviews stay on record detached from your identity, so partner businesses keep an accurate sales history and so disputes and fraud can still be investigated. Reviews you left remain visible without your name attached.
• Your phone number and email, for 90 days. We keep these in a deletion record so the same number cannot immediately open a new account. This stops account deletion being used to shed a history of no-shows or abuse. After 90 days the number is free to register again.

We do not sell this data or use it for marketing. Once deleted, an account cannot be restored — signing up again creates a new account with no access to the previous history.

Questions about a deletion request: hello@ne3meh.app. See also Privacy.